Early bird registrations now open!
SMSF Association
National Conference
2022
Adelaide
20-22
April
Exhibitor Information
SMSF Association national conference 2022
Adelaide 20-22 April
On behalf of the SMSF Association, we would like to thank you for your valued support and participation at the SMSF Association National Conference 2022.
To assist in your planning, we have provided the following Exhibition Briefing Notes which include necessary information, web links and forms for completion. We encourage you to review this document carefully to ensure you are able to maximise your participation in the Conference.
You may need to share some of this information with your team who will be onsite if you will not be attending the event.
Please do not hesitate to contact us if you need any further information.
CONTACTS
Conference Office: WALDRONSMITH Management (WSM)
Lydia Mernik
Sponsorship and Exhibition Coordinator
119 Buckhurst Street
South Melbourne VIC 3205
T +61 3 9907 8642
E [email protected]
W www.waldronsmith.com.au
Venue: Adelaide Convention Centre (ACC)
Jasmine Pohl
Exhibitions Project Manager
North Terrace
Adelaide SA 5000
T +61 8 8210 6774
E [email protected]
W www.adelaidecc.com.au
Exhibition Contractor: Adelaide Expo Hire (AEH)
Kim Sluggett
Exhibition Sales Coordinator
31 Deeds Road
North Plympton SA 5037
T +61 8 8350 2306
M +61 417 859 466
E [email protected]
Custom Booth Enquiries
Vanessa Diercks
Custom Displays Sales
31 Deeds Road
North Plympton SA 5037
T +61 8 8350 2323
M +61 4 1784 8666
E [email protected]
Freight Forwarding – Event Logistics Specialist:
Agility Fairs and Events (Agility)
47 Watson Drive
Melbourne Airport VIC 3045
T +61 3 9330 3303
E [email protected]
Navigate using the tabs below for further Exhibitor information:
Please note all visitors including delegates, sponsors and any third party suppliers entering the ACC will be required to comply with the COVID Safe protocols in place with the venue at the time. This includes checking in to the venue upon arrival using the South Australian Government’s official COVID Safe Check-In process. This involves scanning a QR code upon arrival which are displayed at each building entrance and in both loading docks. For those without a mobile device, the Convention Centre staff will direct you to the manual check-in form to complete.
Acknowledging risk
Due to COVID-19, it is important that all delegates acknowledge there are inherent risks associated with large events such as a Conference. Whilst the risk of infection is currently very low, the possibility of border closures or other travel restrictions being imposed remains, together with the possibility of quarantine or self-isolation. The SMSF Association will not be liable for any loss or damages to individual delegates that are caused by events beyond our control. We strongly recommend all delegates carefully check the details of any insurance coverage you may hold, as well as the specific terms and conditions of your travel and accommodation bookings.
Our COVID-19 Safety Plans, and Conference management
A comprehensive COVID-19 Safety Plan has been developed for the 2022 Conference that details how we are managing the risks of COVID-19 at the Conference in conjunction with the venue and aligned with the State Government and Health guidelines at that time. Details of these measures will be emailed to you in advance of the Conference so you have a clear understanding of the expectation of compliance required by all delegates, sponsors and any third party suppliers that may be involved in your exhibition stand. This information will also be updated on this platform. We look forward to your cooperation and understanding of these measures to ensure we can create a safe environment for all concerned.
Please note: The SMSF Association remains committed to ensuring our National Conference adheres to all these guidelines and is conducted in the safest manner possible.
Accordingly, all attendees (delegates, speakers, exhibitors, sponsors, staff and guests) will be required to be fully vaccinated before attending the SMSF Association’s 2022 National Conference.
The specifics of providing verification of your vaccination status will be communicated to you in due course, along with other pre-event information. We want to inform all attendees of this requirement well in advance of National Conference so you can make your travel and accommodation plans with confidence.
View all Terms and Conditions for National Conference 2022 here.
| ACTIONS | TO | DUE DATE |
| WSM: Register all staff (including complimentary) | Supporter registration form | NOW |
| AEH: Complete fascia, signage and furniture orders | AEH Exhibitor Portal | Thursday 10 March 2022 |
| Lydia Mernik | Friday 18 March 2022 |
| Friday 18 March 2022 | |
| WSM: Declare the prizes you wish to offer for your prize draw | Lydia Mernik | Friday 18 March 2022 |
ACC: Items requiring prior venue approval | ACC Exhibitor Services Centre | Tuesday 5 April 2022 |
ACC: Venue services orders, e.g. internet and communication requirements, etc. | ACC Exhibitor Services Centre | Tuesday 5 April 2022 |
| Exhibitor freight to venue | Use ONLY the SMSF 2022 Exhibitor Freight Delivery Label | Tuesday 19 April 2022 between 0600-1900hrs |
MOVE IN
Customs Tuesday 19 April 2022 0600-1600hrs
Exhibitors Tuesday 19 April 2022 1600-1900hrs
All custom stands must be completed by 1600hrs.
MOVE OUT
Exhibitors Friday 22 April 2022 1300-1500hrs
Customs Friday 22 April 2022 1500-2359hrs
Exhibitor move out must be completed by 1500hrs.
Please refer to the ‘Venue & Access’ tab for further move in/out details.
EXHIBITION OPENING HOURS
Wednesday 20 April 2022
Access for exhibitors:
0630-1535hrs*
1755-1955hrs (Welcome Reception)
Exhibition opens:
0700-1535hrs
1755-1955hrs* (Welcome Reception)
Thursday 21 April 2022
Access for exhibitors:
0730-1730hrs
Exhibition opens:
0800-1730hrs
Friday 22 April 2022
Access for exhibitors:
0730-1500hrs
Exhibition opens:
0800-1300hrs
Exhibition closes:
1300hrs
The above schedule is correct at the time of publication but may be subject to minor change. You will be advised accordingly.
*To set up for the Welcome Reception the exhibition hall will need to be vacated by all exhibitors between 1535-1755hrs on Wednesday 20 April. Hall H will be locked down with no access possible; please do not schedule any meetings in the exhibition during this time. You will be able to return to your stand just prior to the Welcome Reception at 1755hrs.
INFORMATION DESK HOURS
Located in Foyer H immediately outside of the Exhibition Hall, the Information Desk will be open at the following times:
Tuesday 19 April 2022:
1600-1900hrs
Wednesday 20 April 2022:
0700-1830hrs
Thursday 21 April 2022:
0830-1830hrs
Friday 22 April 2022:
0830-1430hrs
Adelaide Convention Centre (ACC)
North Terrace,
Adelaide SA 5000 Australia
T + 61 8 8212 4099
W www.adelaidecc.com.au
ACC EXHIBITOR SERVICES
There are a range of services the venue can assist you with. Further information and order forms are available in the Exhibitor Services Centre on the ACC website. Orders must be completed by Tuesday 5 April 2022 to ensure the services can be provided.
Please ensure you have read through the venue’s Exhibitor Handbook which can be found here. This contains information on exhibiting at the ACC, information requiring approval from the ACC, detailed information on the various services available and appropriate order forms as well as general operational information for the Centre.
FREIGHT FORWARDING AND LOGISTICS INFORMATION
Agility is the official freight forwarder and onsite logistics provider for the Conference, as is a key partner to the event who has been engaged to assist you.
Specialising in exhibition freight forwarding – both domestic and international – Agility can ensure that your organisation’s products, displays & merchandise are in the right place, at the right time. Providing a complete transport, materials handling & storage service, they monitor freight from origin through to exhibition booth, ensuring goods are handled in a professional manner and all formalities/deadlines are met. If you are using Agility, all services provided will be invoiced to you post event.
Agility offers the following services:
• All local, interstate and international transport services
• Storage of early consignments, packing materials during the exhibition and storage after the exhibition
• For international exhibitors, a comprehensive international freight forwarding service tailored to each particular exhibitor’s requirements
• A team of experts to arrange a full door-to-booth service, inclusive of freight, customs and all handling
Prior to the show, Agility will make contact to discuss and determine your individual freight and logistics requirements. Approximately 6-8 weeks prior to the Conference you will receive a link to their online Event Services Portal that also includes your email address and temporary password. On your first login to the portal you will be asked to change your password.
As a service to the event, Agility provides materials handling via the loading dock. For anyone not using Agility for transport, please note it is compulsory to complete the Onsite Materials Handling Request to ensure safe handling of your goods and a safe working environment is maintained.
To request a Transport Services Quote or to complete the compulsory Onsite Materials Handling Request please login to the Agility Event Services Portal via the link emailed to you 6-8 weeks prior to the Conference.
Agility trading Terms & Conditions apply for all services provided – it is important that you are aware of these which can be found here.
Please note:
The show bumps in on very tight parameters and deliveries will not be accepted at the venue earlier. Furthermore, all freight must be removed from the venue during official move out times, no exceptions. Agility may be instructed by the Event Organiser to remove any freight still onsite at the end of tenancy back to a local Agility depot, at the expense of the exhibitor/contractor. For these reasons, we highly recommend using Agility as their service is door-to-venue and they work weekends and outside normal business hours.
COURIER DELIVERIES
All deliveries must come via the North Terrace Loading Dock and be scheduled in with the ACC Loading Dock via the Agility Event Services Portal (link will be emailed to you approximately 6-8 weeks prior to the event).
Deliveries will only be accepted on Tuesday 19 April 2022 during bump in (0600-1900). ACC reserves the right to refuse deliveries outside of these times. If you have concerns around the ability to have your courier delivery exactly during this time, we recommend you contact Agility (via the details at the top of this page) who can assist with receipt and storage of your goods prior to Tuesday 19 April 2022 (costs apply), including then delivering these goods to your stand onsite.
To book in the delivery of your freight direct to the venue please use the Agility Event Services Portal (link will be emailed to you approximately 6-8 weeks prior to the event). Deliveries arriving without a booking or prior to the allocated move in period will not be accepted.
Goods being delivered to the venue must clearly display the exhibitor delivery label.
Please note, if you are using your own transport company to deliver goods to the venue during bump in (0600-1900) on Tuesday 19 April 2022, Agility and the ACC cannot sign for delivery of goods on your behalf. Please ensure you make specific arrangements with your transport provider and/or ensure you have a representative onsite at the time of delivery.
Refer to the Loading Dock section below for further details on where your goods should be delivered to.
All goods delivered to ACC will be moved to your booth in readiness for your move in on Tuesday 19 April 2022 from 1600-1900 hours. This service is offered free of charge for all exhibitors by the Conference.
PERSONAL DELIVERIES
This option is only available during exhibitor move in on Tuesday 19 April 2022 from 1600-1900 hours.
This allows you to use your own private vehicle to deliver goods to the loading dock and you are responsible for the handling of your goods to your booth. Your vehicle can only remain in the loading dock as you unload and cannot be left unattended.
Refer to the loading dock section below for further details on where to deliver your goods.
DELIVERY LABEL
Click here to download the exhibitor delivery label that should be affixed to your goods.
FREIGHT AND CUSTOMS CLEARANCE
It is important that you have fully paid for all incoming freight and international customs fees. WALDRONSMITH Management, the SMSF Association representatives, ACC, AEH and their officers and employees, separately and collectively, will not take any responsibility for items delayed at Customs or for items that have not been paid for in full. Please note that taxes will almost certainly have to be paid in full before goods are released from Customs. Please contact your preferred courier for all national and international requirements.
LOADING DOCK
Adelaide Convention Centre North Terrace Loading Dock
North Terrace
Adelaide SA 5000
Click here for a map of the North Terrace Loading Dock access.
Click here to download the exhibitor delivery label to be affixed to your goods.
A limit of 20 minutes per vehicle applies to all vehicles using the North Terrace Loading Dock
The opening dock is open during bump in on Tuesday 19 April 2022, and then from 0730-1630 hours Monday – Friday.
COLLECTION OF GOODS FROM THE VENUE
At the close of the exhibition, prior to leaving the venue, you are responsible for the packing and removal arrangements of your goods. You will need to bring your empty boxes/packages from the designated storage area to your booth at the close of the exhibition. Please ensure you have booked your courier in advance in line with the move out schedule.
All freight must be removed from the venue during official move out times. Agility may be instructed by the Event Organiser to remove any freight still onsite at the end of tenancy back to a local Agility depot, at the expense of the exhibitor/contractor. For these reasons, we highly recommend using Agility as their service is door-to-venue and they work weekends and outside normal business hours. They are able to take your goods from the venue and holding them in storage until your courier is able to collect (costs apply).
If collecting from the venue within the required timeframe, your courier should be instructed to collect goods from the North Terrace Loading Dock. If collecting from Agility, please provide your courier with the collection details that will be provided by Agility once you have booked in this service with them.
If your courier is collecting your goods directly from the venue, please ensure you have the following available onsite:
• Sufficient copies of the appropriate return address label (including your company name, contact name, contact number, destination and courier name)
• Sufficient copies of your courier company’s consignment notes, listing your company account number
• Knowledge of how to book a courier
• Packaging tape and scissors or a Stanley knife.
CAR PARKING
Limited car parking is available at the venue. Please visit their website for details and prices.
CLEANING
ACC will provide general cleaning of the exhibition common areas, e.g. aisles, prior to opening of the exhibition and daily thereafter.
It is, however, your responsibility to maintain your exhibit and furniture in a tidy condition at all times. You are to make your own arrangements for removal of items not for display and rubbish resulting from unpacking of exhibits e.g. carton boxes, crates, plywood, materials for your booth construction and interior fittings from the exhibition areas before the exhibition opens. At the close of the Conference, all exhibits items should be removed immediately.
Should you wish to arrange additional booth cleaning this can be booked via the ACC’s Exhibitor Services Centre.
EXHIBITION ROOM SPECIFICATIONS
The exhibition will be held in Hall H on the Ground Level of the ACC. Please see below list of dimensions and restrictions:
Maximum ceiling height: 10.4m
Maximum entry: 5m h x 7.4m w
Live load allowance: 20kPa (20,000kg/m2)
Rigging available: No
Utilities available: Yes
Power available: Yes
Floor surface: Charcoal grey carpet tiles
FORKLIFT SERVICES
Should you require a forklift, this service will need to be organised with Agility prior to going onsite (charges will apply). Please do not assume this service will be available.
Refer to the top of this page for Agility’s contact details.
ITEMS REQUIRING VENUE APPROVAL
There are a number of items that require advance venue approval. If you are considering any of the below (or any other items you may think require approval) please provide details via the ACC Exhibitor Services Centre by no later than Tuesday 5 April 2022.
• Food or beverage items for sampling – no matter how small, approval is needed
• Alcohol
• Animals/livestock
• Custom display stands
• Entertainment/talent at your exhibition booth
• Additional lighting, use of naked flames, LP gas cylinders
• Prize draw items
• Harmful chemicals
• Machinery
• Refrigerators
• Rigging
• Tobacco
• Any item or display booth/pod greater than 3.5m in height
• Anything loud/harmful/intrusive to others and anything outside your allocated booth space
• Heavy/vibrating equipment
• Anything that emits smoke/fumes.
BOOTH CATERING
The venue is the only approved company permitted to provide food and beverage services to your booth/pod. If you require this service, please complete the order via the ACC’s Exhibitor Services Centre by no later than Tuesday 5 April 2022.
Exhibitors are unable to giveaway any items at their stands that are included in sponsorship packages (e.g. coffee cups, napkins/serviettes, juice, ice cream, water or water bottles).
FOOD SAMPLING AND/OR GIVEAWAYS
We recommend limiting flyers and promotional items in order to minimise touchpoints. If exhibitors wish to hand out these items, we ask that you hand each flyer/item directly to the attendee; the attendee shouldn’t pick up a flyer/item from a collection on an exhibitors stand. Once the attendee has the flyer/item, they then must keep this item on them and not place it back on the stand.
Exhibitors wanting to offer food and/or beverage sampling from their stand, including handing out individually wrapped confectionary items, will need to receive approval from the ACC. The application form for this can be found in the ACC’s online Exhibitor Services Centre.
INTERNET ACCESS
Attendees at the Conference will have free access to a basic wireless internet service, suitable for checking emails or similar, while onsite. A separate wireless network will be setup for Sponsors and Exhibitors to use in the exhibition hall, with network and password details to be forwarded closer to the Conference. Should you prefer, you can also purchase at your own cost a hard-wired line through the ACC’s online Exhibitor Services Centre.
The ACC recommends exhibitors not to set up your own wireless network on your stand, as interference from multiple neighbouring networks could render them unusable.
SECURITY
Security will be in place at the entrance of the exhibition during opening hours. However, it is recommended to remove or secure any valuable items in lockable storage on your booth when your booth is unattended. If you wish to hire additional security for items on your booth, please contact the ACC’s Exhibition Planner as per the contact details at the top of this page.
BOOTH BOUNDARY
It is a requirement of the ACC and the SMSF Association National Conference 2022 that all display material is contained within the perimeter of your exhibition site. Materials that are placed outside of exhibition sites will be relocated or removed.
TROLLEYS
The ACC loading dock does supply trolleys however a limited supply is available, therefore a first in first served basis will apply.
SHELL SCHEME (PER 3MX3M SPACE)
STAND: 3m wide x 3m deep x 2.4m high shell scheme exhibition stand
STRUCTURE: Polished aluminium frame with white melamine infill panels (UHU white tac or 3M command picture hooks to be used only)
BRANDING: All open aisle frontages will have a fascia sign consisting of one company name and stand number
LIGHTING: Two (2) LED spotlights per 9sqm
POWER: One (1) single power point per 3mx3m
*Should you have purchased additional space (6m x3m) the above inclusions are duplicated.
EXHIBITION FLOOR PLAN
A copy of the exhibition floor plan is available here. The plan may be subject to change and you will be notified if this affects your booth.
FASCIA REQUIREMENTS
Your company name will be displayed on the fascia of your booth. AEH will provide you with a form to complete. There is a 30 character limit on the fascia signs.
BRANDING
Your booth and the company name displayed on the fascia/front of the booth must reflect the initial company in which you have agreed to participate in at the SMSF Association National Conference 2022. All artwork and signage within the booth must also predominantly reflect the initial company participating at the Conference. SMSF requires viewing of all printed artwork and panels planned to be displayed on your exhibition booth for approval. If the booth onsite is outside of the approved design, the SMSF Association has the right to request any necessary amendments be made before the exhibition is open to delegates. Please submit your exhibition stand renders to [email protected] by Friday 18 March 2022 for approval.
Please note that should you have a corner booth, two fascia signs will be printed.
FURNITURE HIRE
AEH is the preferred furniture and exhibition provider for the Conference.
We have passed on your contact details and they will send you information and order forms to consider the following for your booth:
• Booth options
• Display upgrade options
• Lighting and power requirements
• Furniture and display hire
• Audio visual equipment hire
• Fascia sign requirements
All furniture, signage and fascia orders must be finalised with AEH by Thursday 10 March, in order to ensure your requirements are met and to avoid any late order fees.
CUSTOM BUILT STANDS
If you have purchased raw space (without shell scheme) and are using the floor space for a custom build stand or a pre-fabricated display in your allocated area, you must submit your detailed plans in advance for approval. Approval will be sought on your behalf. If the booth onsite is outside of the approved design, the SMSF Association has the right to request any necessary amendments be made before the exhibition is open to delegates.
Please note that any part of your structure greater than 2.4m in height requires prior venue approval.
Please detail any power or lighting requirements in your plans so this can be arranged with AEH.
Custom build stands must not exceed 3.5m in height and your stand must not in any way overshadow any neighbouring stands.
Please submit your detailed plans including any digital branding with the completed Custom Stand Design Form to Lydia Mernik by Friday 18 March 2022 and venue approval will be sought on your behalf. You will be notified once approval is received or with notice of any necessary modifications.
Your custom builder can access the exhibition between 0600-1600hrs on Tuesday 19 April 2022. All stands must be completed by 1600hrs. Please ensure this information is forwarded to your supplier well in advance.
FLYERS AND PROMOTIONAL GIVEAWAYS
Refer to the ‘Booth catering’ and ‘Food sampling and/or giveaways’ section on the Venue & Access tab for restrictions surrounding flyers and promotional giveaways.
PRIZE DRAW
You may wish to make available a prize(s) as an incentive for delegates to visit and return to your booth. If so, you will be responsible for the promotion of your prize, the drawing and announcement or contact with the winner(s).
Generally a prize draw is considered a lottery if there is an element of chance or a combination of skill and chance and a permit must be obtained, even if the prize has a very low (or nil) value. Usually, any kind of draw (names out of a hat; business cards out of a bowl, lucky door prize etc) requires a permit. Please refer to the Consumer and Business Services SA website for further information.
If you intend to offer a prize from your booth, please provide a description of the prize details to Lydia Mernik at WSM ([email protected]) by Friday 18 March 2022.
STORAGE
Limited storage will be available at the venue and is strictly for exhibitor replenishment of literature for on-booth distribution. It is recommended you consider storage capacity within your booth. Should additional storage be required, please liaise with Agility via the details at the top of this page.
All road cases, pallets and crates must be stored offsite after move in, and returned on move out day.
WSM, the SMSF Association representatives, ACC, AEH and their officers and employees separately and collectively, will not take responsibility for products left in any storage area or guarantee that space will be available.
It is your responsibility to comply with the South Australian Workplace Health & Safety Act 2012 as well as the venue’s Workplace Health & Safety procedures and instructions.
SAFETY VESTS
Due to workplace safety requirements it is necessary for all exhibitors in the exhibition during move in and move out to wear a safety vest. Access will not be permitted without a vest. Vests can be purchased in advance from hardware stores, or via the vending machine located in the North Terrace Loading Dock. Please note the loading dock vending machine accepts credit card payments only.
Please ensure your onsite team are aware of this condition.
FOOTWEAR
Closed and suitable footwear must be worn during the move in and move out periods in the exhibition. If you are wearing open-toed shoes, sandals or thongs, access will not be permitted. Please ensure your onsite team are aware of this condition.
ACCESS RESTRICTIONS
People under 16 years of age and animals are not permitted in the loading bay or in the exhibition.
INSURANCE
It is your responsibility to ensue you have adequate insurance coverage of your equipment, exhibit and display materials. Public liability insurance is mandatory whilst onsite at the venue. Please ensure you have a copy of your insurance Certificate of Currency onsite with you as the venue has the right to ask for a copy at random should the need arise. $20,000,000 coverage of public liability insurance is recommended.
WSM, the SMSF Association representatives, ACC, AEH, and their officers and employees separately and collectively, will not take responsibility for any damage to, or for the loss, or destruction of an exhibit from fire, theft or accidents or other causes, or injury to his/her person resulting from any cause, and all claims for any such loss, damage or injury are waived by you as per the agreed terms and conditions on your application to exhibit and/or supporter.
TEST AND TAGGING
All electrical equipment entering the ACC must comply with the Australian Standards and South Australian Work Health and Safety Act 2012. This Act covers all electrical equipment used in the workplace, including equipment brought in to the building by contractors or third parties. The outward sign of compliance with the Act will be the equipment’s electrical test tag, compliant with relevant standards.
Contractors must not bring onto the ACC premises any equipment that does not display up to date testing and tagging in accordance with the relevant Australian/New Zealand standards.
The ACC reserves the right to remove or replace, at the contractor or exhibitor’s expense, any electrical equipment not complying with the Act or deemed to be unsafe. Power cords which are detachable, such as IEC leads, extension leads and power boards are separate items and need to be tested independently from the equipment they are supplied with.
To ensure compliance with this legislation, the ACC offers an onsite Test and Tag service. Items can be tagged at a cost of $5.50 inc GST per item for the duration of the event only. Payment must be received onsite, via credit card. This service must be pre-booked at least fourteen (14) days prior to the event to ensure certified staff are available. To make a booking, please contact the ACC Exhibition Planner as per the details included at the top of this page.
THIRD PARTY CONTRACTORS OR WORKERS
Exhibitors are responsible for the safe use and maintenance of every element on their stand and its environs (ramping, stairs, general safety of display items, moving parts of live displays, etc.). This will also include the general public and/or visitors to the stand.
Exhibitors should ensure that the persons they engage to undertake work on their stand are competent and have undertaken a suitable risk assessment for the work to be undertaken. Exhibitors must take reasonable steps to ensure their contractors and workers are operating to a safe system of work, including access and egress to and from that stand.
A copy of the exhibition floor plan is available here.
Complimentary registrations and additional registrations must be completed in advance via the online supporter registration form. We encourage you to book early and secure accommodation as soon as possible.
Please refer to your individual entitlements before making your registration selection from the below categories. To process your registrations via the online registration form, please click on the link provided below.
COMPLIMENTARY SPONSOR TICKET AND ADDITIONAL SPONSOR TICKETS
Complimentary sponsor delegate ticket and additional sponsor registrations include:
• Entry to all sessions, excluding the SMSF Association Thought Leadership Breakfast
• Entry to the Exhibition
• Conference satchel
• Daily catering on Wednesday, Thursday and Friday*
• One (1) ticket to the La Trobe Financial Welcome Reception on Wednesday 20 April
• One (1) ticket to the Allianz Retire+ Networking Function on Thursday 21 April
• One (1) ticket to the Charter Hall Final Day Luncheon on Friday 22 April
• Option to attend workshops
*Afternoon tea is not included on Friday
Additional sponsor delegate tickets are available for $1,850
COMPLIMENTARY EXHIBITOR AND ADDITIONAL EXHIBITOR TICKETS
Complimentary exhibitor and additional exhibitor registrations include:
• Entry to the exhibition
• Conference satchel
• Daily catering on Wednesday, Thursday and Friday*
• One (1) ticket to the La Trobe Financial Welcome Reception on Wednesday 20 April
• One (1) ticket to the Allianz Retire+ Networking Function on Thursday 21 April
• One (1) ticket to the Charter Hall Final Day Luncheon on Friday 22 April
*Afternoon tea is not included on Friday
Additional exhibitor registration is available for $1,000
UPGRADE TO FULL CONFERENCE TICKET
Upgrade a complimentary exhibitor registration to a full Conference registration for $850, the full registration includes:
• Entry to all sessions, excluding the SMSF Association Thought Leadership Breakfast
• Entry to the exhibition
• Conference satchel
• Daily catering on Wednesday, Thursday and Friday*
• One (1) ticket to the Welcome Reception on Wednesday 20 April
• One (1) ticket to the Allianz Retire+ Networking Function on Thursday 21 April
• One (1) ticket to the Charter Hall Final Day Luncheon on Friday 22 April
• Option to attend workshops
*Afternoon tea is not included on Friday
ACCOMMODATION
Favourable accommodation rates have been arranged at a range of hotels within walking distance of the Conference venue. You will find details on the website and bookings can be made when registering online.
HOW TO REGISTER
Pre-registration for all registration types, including complimentary and additional registrations and bump in passes, must be completed prior to the Conference. Simply click below to make your bookings.
DELEGATE LIST
If you receive an email from a third party offering to sell you the delegate list for the SMSF Association National Conference 2022, please treat such emails as spam. Do not engage with the sender as they are not legitimate. You should only correspond with the official SMSF Association National Conference 2022 Office, WSM and the official exhibition services supplier, Adelaide Expo Hire.
SOCIAL FUNCTIONS
Additional tickets to the social events may be purchased when registering. Please visit the website for details of the events.
To assist you in making valuable connections at the Conference, we are pleased to advise the Conference app will enable you to perform all Lead Management actions such as asking custom profile questions and tracking all leads, all by scanning the QR code on a delegate’s badge (with their permission).
Automated emails can be configured to send a thank you email to the attendee, as well as an alert email to an assigned party within your organisation. You are also able to view and export a list of all attendees who have visited your booth.
You are also able to:
• Attach PDF or other documents to the automated emails – perfect for special show offers or other marketing materials.
• View geographic lead distribution to display your leads in a graphical world map in the Exhibitor Portal.
• Export lead details to a spreadsheet for use in a CRM or other sales follow up process.
We recommend using your own device to download the Conference mobile app which can be used to view all information for the Conference. If you would like to hire a device specifically for this purpose, please contact [email protected].
CONFIGURING YOUR EXHIBITOR LEAD MANAGEMENT DETAILS
Refer to your exhibitor briefing notes email for your organisation’s personalised portal link. In this portal you will be able to configure and manage your lead management details, as well as view collected leads as they are collected and processed at your stand.
QUESTIONS
This option lets you create the profile questions that each visitor to your stand is asked during the lead collection process through your mobile attendee app. Note this is optional only; you will still be able to collect the attendee’s details without having questions setup.
Click on the ‘Leads’ menu then ‘Setup’ and the ‘Questions’ tab. Selecting Add new question lets you create questions with these settings:
• Question: e.g. “What is your company’s market segment?”
• Response type: similar to survey questions, you can choose what type of responses you wish to display. Available response types are:
– Multiple Choice (one answer)
– Multiple Choice (one or more answers)
– Single Textbox
– Comment Box
– Dropdown Box Rating 1-5
– Yes / No
– True / False
– Number
– Date
• Mandatory: check this box if you require this question to be answered for all leads.
• Hide: check this box if you wish to temporarily disable, or hide, this question from the Lead Management function.
AUTO THANK YOU EMAIL SETUP
Click on the ‘Leads’ menu then ‘Setup’ and the ‘Auto Thank You Email’ tab.
A thank you email can be configured to be automatically sent to all contacts as they are scanned and had their information collected. This email can include an attachment which might be a product brochure or useful information that is applicable to all contacts that have been scanned.
Options include:
• From Name (required)
• From Address (required)
• CC
• BCC
• Subject (required)
• Attachment (you can attach a PDF document or flyer with special offers or other marketing messages)
• Body (required; this is the text of your message to your stand visitors. You are also able to merge in the first name of the attendee visiting your stand for added personalisation)
LEAD ALERT EMAIL SETUP
Click on the ‘Leads’ menu then ‘Setup’ and the ‘Lead Alert Email’ tab.
In addition to the thank you email, you have the option to setup an automatically-sent Alert Email to your internal sales team which will include the contact information and the answers to your custom questions. This could be a coordinator or sales manager at the home office or a team member at the event.
Options include:
• Send Lead Alert Email (check this box to enable the sending of the lead alert email)
• To Name (required)
• To Address (required)
• From Name (required)
• From Address (required)
• CC
• BCC
• Subject (required)
USING THE LEAD MANAGEMENT FUNCTIONALITY ONSITE
Once configured in the exhibitor portal, you are ready to start using lead management at your stand. The lead management options within the app are:
• Scan leads
• View leads
COLLECTING DATA
STEP ONE: LOGIN TO THE ATTENDEE APP
All stand personnel on your team will use the same login name and password for the primary contact person (the person who originally booked the stand). There is no limit to the number of personnel who are able to log into the app.
The login details for the app will be sent in the weeks leading up to the Conference.
STEP TWO: SELECT ‘SCAN LEADS’
This puts the app into scan mode and is ready to scan a QR code.
STEP THREE: SCAN THE ATTENDEE BADGE
Ensure you have received the delegate’s permission to collect their data then use your device’s camera to scan the attendee’s QR code. Alternately, you can enter in part or all of the attendee name to manually search for the attendee.
STEP FOUR: ANSWER PROFILE QUESTIONS
When the contact’s details are displayed, and if you created custom profile questions, you and your team will be able to directly enter answers to the profile questions. Once you press the submit button, the lead details are collected and if enabled, a thank you email is immediately sent to the visiting attendee.
REVIEWING COLLECTED LEADS
During the exhibition or afterwards, you are able to review collected leads and data via:
Mobile app
• View leads
Exhibitor portal
• View leads including their answers to the custom profile questions (if created) and the date/time they visited your stand
• Export leads to an Excel spreadsheet
• View a graphical display of lead sources from a world map
Virtual Platform
All sponsors and exhibitors will have visibility within the Conference virtual platform. Details on your entitlements within the portal will be forwarded to you in late 2021.
Social Media
Be sure to let your networks know, via your social media channels, that you are exhibiting at the SMSF Association National Conference 2022, encouraging them to come say hello at your booth.
To join the conversation on social media pre, during and post-Conference, use the official National Conference hashtag: #NC2022
We also encourage you to tag the SMSF Association’s official social media channels, listed below.
Social media tiles – for your use!
We are pleased to provide a range of different sized social media National Conference tiles for your organisation’s use on social media to promote your involvement with National Conference 2022. promote your Conference session. Download the various sizes below, as indicated, by clicking on the title:
LinkedIn (GIF) – 1200px x 630px
LinkedIn (Static) – 1200px x 630px
Facebook and Twitter (GIF) – 1200px x 628px
Facebook and Twitter (Static) – 1200px x 628px
Instagram (Static) – 1080px x 1080px
Suggested social media wording: We can’t wait to see SMSF professionals from across the country at the SMSF Association’s 2022 National Conference in Adelaide! A highly-anticipated annual event on the SMSF professionals’ calendar, learn more about the Conference via the Association’s website here – https://www.smsfassociation.com/conference
If you have any questions regarding the social media tiles or require a different size please contact [email protected].